Please read the below to learn how to sign and route a PO while following it’s progress step by step within Commerce Interface. If you have any questions please reach out to your account manager for further assistance.
What's covered in the article:
Purchase Orders Tab
Definition of 3PL PO Statuses
To Sign a PO
To Schedule a PO
Routing via ABF or CH Robinson
Routing via Fedex
Scheduled ABF or CH Robinson
Ready to Invoice for 3PL POs
Waiting for Payment for 3PL POs
Paid for 3PL POs
Processing 3PL POs:
Upon logging in to https://scm.commerceinterface.com, please click on the “Purchase Orders” tab of your Commerce Interface Account on the left hand side navigation bar:
From there, your default view will show “All” POs that exist within your account. If you wish to see POs that fall into a certain status, please click on the individual status boxes at the top of the page. You can also utilize the search function in the top right hand corner of the screen to search by PO#.
Definition of Statuses:
To Be Signed: Shows any PO that has not yet been signed in our system
To Be Scheduled: Shows any PO that has not been routed in our system.
Scheduled: Shows any PO that has been routed and has a pickup scheduled in our system.
Canceled: Your PO has been canceled and you should not ship against it.
Receiving: Your PO has arrived at our warehouse and we are counting product.
Ready to Invoice: Your PO has completed the receiving stage, has completed counting and is ready for invoicing.
Waiting for Payment: Your PO has been automatically submitted for invoice and waiting for your payment date (as stated in your contract) so that you can be paid.
Paid: You have reached your payment date and we have paid you on the invoice generated based on receiving
**To view the full details of your PO in the stage that it’s in, please click on it. Please see below for a more detailed walkthrough of the information provided in each status**
To Sign A PO (Only applicable for 3PL Post Purchase freight collect Purchase Orders and Consigment)
When a new Purchase Order has been issued you will receive an email from Commerce Interface (email@example.com) with a link to the Purchase Order signing page. From there you will have detailed instructions on how to agree and sign.
Your Purchase Orders will be emailed to contacts that they are sent to: contract signee, vendor warehouse contact, Groupon Goods Buyer, and your Account Manager. As a reminder, the emails will come from firstname.lastname@example.org, so please make sure that there are no filters that would send these emails to spam.
To Schedule a PO (Only applicable for Groupon Paid Freight):
To schedule a PO, please click on the “to be scheduled” status and click on a PO. From there, you will be prompted to enter in the estimated weight of the PO. **Please note, for FEDEX shipments, completing this process will schedule this PO in Groupon’s system ONLY. If you do not have an existing FEDEX pickup at your facility, please schedule accordingly**
After this, our system will take you to either our ABF or CHR pickup page (if your PO is greater than 150 lbs), or to our FEDEX pickup page (if your PO is less than 150 lbs).
a. If you are prompted to route your PO via ABF or CHR, please be sure to enter your pick up date and time (please schedule before 12 PM CST of the “ship by” date listed on your PO). Please also include if a lift gate is required or if the PO is hazmat. We also ask that you provide as much detail as possible in the “special instructions” section and correctly enter the number of pallets you will be shipping in the fields at the bottom of the page.
b. If you are prompted to route your PO via FEDEX, please be sure to enter in the number of boxes you are shipping, their dimensions, the weight of each box and if the product is hazmat.
**Please be on the look out for automated notifications coming from a email@example.com reminding you to schedule your pickup if you are approaching or are past our scheduling deadline**
Scheduled: Once you have successfully routed a PO, it will move to the “scheduled” status:
a. If your product is going via ABF or CHR , you will see your pickup details as well as the tracking number associated with your shipment. Please feel free to track your shipment using the carrier website. **If you notice that something is incorrect once you’ve scheduled your PO, please email firstname.lastname@example.org and copy your Account Manager as soon as possible**
b. If your product is going via Fedex, you will see your pickup details as well as a button to print out your Fedex labels. You will also be able to see the tracking number(s) associated with your shipment(s). Please feel free to track your shipment using the Fedex site here**If you notice that something is incorrect once you’ve scheduled your PO, please email email@example.com and copy your Account Manager as soon as possible**
Receiving: Once your PO arrives at our warehouse, it will enter into the “receiving” stage.
In the receiving portion of our system you will be able to see, by UPC, the cost of product, the amount we ordered vs. what we have received, any exceptions we encounter during receiving and the amount that is ready for invoicing.
Invoicing/ Ready to Invoice:
When your PO has completed the receiving stage, it will be ready for invoicing. Your invoice will be auto generated and submitted against the Purchase Order. You will receive a version of the email below notifying you that this has been completed.
The invoice can be found by going to the Waiting for Payment status. You can find this by clicking the hyperlink from your confirmation email or by going to the Waiting for Payment status under the Purchase Orders tab. After you have landed on the page, please select the PO/Invoice to open up the details screen.
Waiting For Payment:
From the details screen you will be able to view important information such as: Invoice Number, Invoice Date, Payment Due Date, and the amount dollar amount invoiced. In this tab you are able to add your own invoice number if needed as well as view your invoice and payment date.
To view a paid PO, please click on the “Paid” status in the “Purchase Orders” tab. This page will you show you the details of your payment relating to your PO.
If you have any questions about the new attributes of our 3PL logistics service, please contact your Groupon Goods Account Manager.