The circumstances below may explain potential discrepancies in reconciling payments. Only accounting for the number of orders sold may not indicate the accurate amount owed when being paid. Keep in mind the potential adjustments below: 

  • Auto-invoicing is processed once a week (each Saturday) and will only invoice for orders confirmed as shipped via tracking information from the carrier. 
  • 4% Standard Discount Allowance outlined in the Groupon Goods Vendor Guide (contracted/signed signed by the Vendor during the onboarding process)
  • Co-Op/Marketing agreements (contracted with your buyer/merchandising partner)
  • Non Compliant Recover Costs (NCCRs). Shipping practices that are not compliant with the Groupon Goods Vendor Guide will result in penalty deductions from payments. Signed onboarding documentation agrees to all terms outlined in the vendor guide.