If you are having trouble with your Product ID in single product group creation, confirm that the ID Type has the correct amount of numbers for your Product ID. For example, using a UPC with too few characters will lead to the Product ID Type "N/A", as seen under the Product ID field.

If you have the correct number of characters for the Product ID Type, it will appear below the Product ID:

Character guidelines for Product ID Types are as follows:

  • UPC: 12 characters
  • GTIN: 13 characters
  • EAN-8: 8 characters
  • ISBN-10: 10 characters
  • EAN/ISBN-13: 13 characters
  • ITF-14: 14 characters