To review all process and procedures, please go to the current Groupon Goods Vendor Guide.
3PL Post Purchase, Consignment, Pre-Buy Best Practices
Purchase orders must be scheduled in CI by 12:00 PM CST of the 3PL Ship-By date.
The scheduled pick-up time must be prior to 5:00 PM CST of the 3PL Ship-By date and pick ups need to be scheduled directly with FedEx when shipping freight collect.
All pick-up windows should be 3 hours and someone must be available throughout the entire scheduled pick-up window.
Master carton shipping labels must be scannable and include the Groupon purchase order number for easy identification.
Each master carton may contain no more than 1 UPC if the Goods consist of apparel.
Each master carton may contain no more than 12 UPC if the Goods consist of footwear.
Each master carton containing all other types of product may contain no more than 6 UPCs.
Each individual unit must be labeled with a scannable UPC barcode. The UPC on the product must match the UPC as listed on the purchase order.
Drop Shipping Best Practices
Tracking should be uploaded into Commerce Interface (CI) within contracted SLA. Shipping units on time without uploading tracking will still result in late orders.
Units should be shipped the same day tracking is added into CI since tracking uploads signal a shipping notification to Groupon customers.
All shipments should include Groupon branded stickers or tape (https://www.groupongoodspackaging.com) as well the packing slips generated directly from CI. If you will be using a custom packing slip this must be approved by compliance prior to use.
Ensure the correct return address (Ship From) on packaging and/or packing slips. The current returns address is:
1081 Aviation Blvd
Hebron, KY 41048
For questions or comments, please contact your Account Manager or email firstname.lastname@example.org