Commerce Interface | Manual Order Fulfillment

Manual order fulfillment in Commerce Interface

CI: Downloading order files
1. Sign into CI and click on “Orders” in the left-hand menu. 2. Here you will see all of your current customer orders made on Groupon. You ...
Fri, 8 Feb, 2019 at 1:33 PM
CI: Uploading Tracking Information
How to Upload Tracking In Bulk 1. Sign into CI and click on “Orders” in the left-hand menu.  2. Click on the “Import” button in the top right-...
Wed, 26 Sep, 2018 at 4:08 PM
CI: Order cancellations (by the vendor)
Canceling Orders Individually Within the Orders tab in your platform you can filter for your Open Orders by clicking on "Search" and fil...
Fri, 8 Feb, 2019 at 1:33 PM
CI: Exporting Packing Slips
1. Within the Orders tab you can filter for your Orders by clicking on "Search" and filtering accordingly. Once you find the Order(s) you a...
Fri, 8 Feb, 2019 at 1:33 PM
CI: Remittance Center
The Remittance Center (RC) in CI gives an overview of your fulfillment activity in the program. In order to access the RC, click on the icon in the left-...
Fri, 8 Feb, 2019 at 1:33 PM
CI: Order cancellations (by customer)
If a customer cancels their order and the tracking information has not yet been uploaded to CI, Customer Service will contact the vendor to cancel interna...
Fri, 8 Feb, 2019 at 1:33 PM
How do I update tracking information after uploaded in CI?
To update tracking information (number, qty, or carrier) after uploaded in CI, please complete the template attached and email to your account manager.  Pl...
Tue, 15 Jan, 2019 at 3:58 PM